HolidayCoro originally started in 2008 with the production of Coroplast based products by our parent company which manufactures many different types of items with computer controlled machinery - hence the name "HolidayCoro". As we were heavily involved with pioneering the introduction of RGB lighting and pixels into the Holiday Lighting community in 2010 and later, we then expanded our product lines into RGB based products. Since that time, HolidayCoro has gone on to become the most comprehensive and premier suppliers for the RGB Holiday Lighting community.
Our facilities are located in the North Houston, TX, USA area and completely run and operated by USA based HolidayCoro staff
Shipping / Assembly / Customer Support / Warehouse - From this location we assemble, pack and ship our products and warehouse the bulk of our products. We also have our custom controller assembly department and customer support at this facility.
CNC Production / Warehouse - From this location we produce the bulk of our in-house manufactured products like coro and plastic items including seven CNC machines, 4x8 flatbed UV printing system, 3D printers, laser cutters along with additional warehouse space for props.
People
HolidayCoro has a total of 15 full time employees and a number of additional peak season part time and contract helpers.
We have a full time dedicated electrical engineer in China to quality check and manage our operations for light and cable production
We have a dedicated sales team of two headed by our senior sales person with over 22 years of lighting experience and 15 years with HolidayCoro
We have a dedicated customer service team of two with agents that can help you solve just about any problem
We have a dedicated team of three for controller assembly that can build just about any controller a customer needs
We have a dedicated team of two in coro production and design
HolidayCoro believes that people are the foundation of a great company and so we strive to ensure we hire and retain the smartest and most dedicated employees. The majority of our employees have worked with HolidayCoro for years.
Markets Served
HolidayCoro has customers in every market including amusement parks, Mega Churches, Zoo's, light parks, malls, cities and municipalities and residential homes. While you may never have seen our name on products, you most likely have seen our product in operation at a public venue, on TV or at a residential display.
In the more than 15 years we have been in business, we have designed solutions for just about every possible venue, location and for every budget range possible. As we often tell customers - there are NO limits to what we can build for you.
What Makes HolidayCoro Unique
Accuracy and Detail
Pre-Sales - Designing many projects can be complex and daunting for many customers and we absolutely love to ensure that our customers are educated on their design options and then receive a design that will 100% work as quoted. Some people are amazed that customer service is still available from skilled and competent people. All our sales people are 100% in-house. So if you want a complete design or just an answer to a really technical question, we have you covered.
Technical Support - We have a complete help desk system used by our internal and external support staff to ensure that your question is quickly answered and not ignored. We do not provide "generic" answers to questions and work hard to get to the root cause of problems so that the issue is resolved the first time so that our customer's time isn't wasted. For customers with remote support, we have a full scheduling system that allows you to pick the exact time that is right for you to be contacted by our support technicians.
Assembly - Our assembly staff use modern assembly line, torque controlled tools on static controlled electronics assembly tables. All our Ready2Run controllers are fully tested prior to shipment to ensure your products work the first time. 99.9% of custom assembled solutions are shipped within 24 hours - the only vendor in the market that can do so.
Shipping - There isn't any other way to describe the packages we ship out other than - amazing. Due to the highly complex product mix we sell, nearly 50% of all items we ship are in custom made boxes designed to perfectly fit the products in your order. We also have a ten page packing process to ensure every order is accurate and we video record 100% of every order packed.
Products - We constantly work on improving our products - both imported and internally produced products.
Internally Produced Products - We constantly improve products based on experience and customer feedback and since we are vertically integrated, we can quickly change designs and incorporate new improvements.
Imported Products - We have a full time employee in China that manages all issues and quality checks at the factories that produce our lighting and wiring products to ensure that they maintain the quality we expect from our vendors. HolidayCoro's management also visit China regularly to ensure our long term relationships are strong with our factories.
Speed - HolidayCoro is well known for how quickly we can ship out products. We order from our major competitors several times a year to confirm our shipping speeds and in every single case, HolidayCoro has faster pack and ship times than our competitors. We have competitors that often run 1-5 weeks before the product is even shipped, while HolidayCoro ships 99% of orders the same business day they are ordered, including most custom assembled controller systems and custom printed products.
Large Inventory - HolidayCoro typically maintains more than three million USD in retail inventory to ensure that we have that item you need, when you need it.
Reasonable Pricing - HolidayCoro works hard to ensure that our prices are competitive and often lower than our competition while still offering free design, competent technical assistance and solid warranties on our products.
Custom Solutions - Due to the highly vertically integrated nature of HolidayCoro, we have the ability to customize just about anything for customers, including controllers, light mounting products, wiring, sub and full product assembly and completely new designs.
Design in the USA - 100% of our products are design in the USA and 100% of our Coro Production and Product Assembly is performed in the USA.
Warranty - Unlike the majority of our competitors, we list the warranty details for the majority of our products right on the product page and in our Knowledge base. Items purchased from eBay, Amazon and directly from China typically have a very limited (30 days is common) warranty period, if any at all. HolidayCoro also provides pre-paid shipping (excludes non-US orders) for nearly all defective products covered under warranty (excludes PRE-SALE items) - we don't believe you should have to pay to ship a defective product "both ways" like the majority of our competitors.
Product Reviews - We provide unedited, real world customer reviews - good and bad, for our products and our company from our thousands of customers. This helps our customers and HolidayCoro identify great products and also identify products that need improvement.
No Hidden Shipping Costs - We provide you a complete price, including shipping costs, with only your country, zip/postal code and state/province information, right up front so you know exactly what the total for your order is without a surprise after you've placed your order or after being required to enter all your personal information. Plus, our shipping costs are on average 23% lower than our direct competitors.
Detailed Product Descriptions and Photos - HolidayCoro provides extensive information, photos and videos on our products so you know exactly what you will receive. While other vendors may feel that it is "confusing" to have more information than less information, we believe that an educated customer is a our best customer and customers can't make good choices without good, detailed information. Additionally, some vendors "leave out" information about their products so that they have more wiggle room - we don't believe that is good for customers.
HolidayCoro Contact Information:
+1-832-500-3180 (US and international callers)
For email or other forms of contact, see our ContactUS page
CHECK / WIRE / ACH PAYMENTS: Please see the email or ticket confirmation for the mailing address or account information for order payments by check, wire or ACH. RETURNS: Please contact us (see the "Contact Us" link below) prior to returning any items so that we may issue an RMA and a pre-paid return label. LOCAL PICKUP: We are sorry but due to our classification as a manufacturing / warehouse facility, our insurance company does not allow on-site customer visits or pickup. SHOWROOM: All of our facilities are dedicated to production or shipping of products and do not have completed products for viewing or a showroom.
