Knowledge Base:  

Knowledge Base : order
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How long does it take to receive my order?
Order to Ship Times for non-custom products (time after your order is placed before it is completed and shipped): 99% of orders under a total of $1,500.00 USD are packed and shipped the
When will my PRE-SALE order ship?
We know that our customers are ready to get their PRE-SALE orders as soon as possible and HolidayCoro absolutely wants to get our customers their items as soon as possible - we have absolutely zero re
Current Order Processing Times for HolidayCoro
The following chart shows the historical time, in hours, from when an order is placed until it is shipped over the prior 7 days: Your order may ship quicker or slower than shown in the chart above. Th
PRE-SALE Order Staus
All PRE-SALE Order Status Information has been moved to this page: https://www.holidaycoro.com/kb_results.asp?ID=103
Can I download my sequences/software directly from your website?
Yes - our new website has a download system that, once your order has been completed (shipped), you will receive a download link to directly download your sequences or software. If you loose your
What types of lights work with your coro products?
Our coro based products are designed to work with specific types of lights: Singing Signs | Radio/Other Signs | CoroTrees All holes for mini light bulbs are .1875 or 3
Do HolidayCoro "Coro" type products come with lights?
For products that use "minilights", such as Singing Faces, Skeletons, Dancing Santa, etc, these products do not come with included mini lights. The reason that we don't supply lights with the produc
How to separate mini light strings into smaller count strings (video)
This video shows how you can make individual strings of 50 count from a 100 count string of incandescent lights. This information may apply to selected LED strings and strings less than 100 count.
Programming your HolidayCoro DMX Controller using your HolidayCoro Programmer/Dongle (video)
The following video shows how to setup your USB programmer/dongle to program your HolidayCoro 3 channel DMX controller.    
DMX + Power over CAT5 System Details
Some of our products are built on a " DMX + Power over CAT5" system. This article explains about the system and why it may or may not be right for your display. There are cases where
Why HolidayCoro needs detailed information about your project
HolidayCoro often receives questions from customers that are open ended, meaning that the question isn’t about a single specific product such as - “what voltage does this operate at” but are in
Controller Firmware Page
HolidayCoro Firmware Page Step-by-Step Firmware Upgrade Instructions NOTES: We highly recommend updates of firmware from a Windows PC ( Mac platform not supporte
I'm new to RGB Lighting - Where can I go for help?
Have you seen the amazing displays that can be created with RGB based technologies an wondered how you can do the same thing for your display but just don't know where to start? Building elements (Meg
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement
AlphaPix Technical Support Page
All support and technical assistance for the AlphaPix controllers can be found on this page. If you are looking for controller specific information, including purchasing the AlphaPix, see this page: h
Software Applications Supported by HolidayCoro Lighting Controllers
HolidayCoro sells a wide variety of hardware that allow you to build most any project but what we don't sell is software - and for a good reason. We believe there are many good applications on the mar
Running E1.11 / DMX 1990 Controllers (EasyPix, Dumb Controllers) from AlphaPix RS485 Interface
The AlphaPix pixel controller has the ability to output legacy, DMX 1990 / E1.11 data using RS485 to legacy controllers such as the EasyPix , common dumb RGB and non-RGB controllers and devices such a
Restoring Shape to a Waterproof Cable Male Threads or Female Nut Deformed Mis-shapen
Sometimes customers may receive a waterproof cable with a nut or the threaded male end that is misshapen. This can occur because of the following reasons: * Pressure inside a a shipping box combined w
AlphaPix Evolution vs. HinksPix Pro
Differences between the AlphaPix Evolution and HinksPix Pro CPUs used in the Flex Expansion System The chart below shows the individual technical differences between the two CPUs offered for
HinksPix Setup and Instructional Page
Congratulations on the purchase of your HinksPix PRO controller. This page contains all the videos for how to do just about everything with this controller. Major Function