Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms
HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro |
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement |
AlphaPix Technical Support Page
All support and technical assistance for the AlphaPix controllers can be found on this page. If you are looking for controller specific information, including purchasing the AlphaPix, see this page: h |
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are: No Warranty - the controller is sold as-is and |
Why do HolidayCoro Pixels Turn Blue Sometimes?
If your HolidayCoro pixels are not working correctly but they are lighting up in the color blue, this article explains why this may happen: When power is properly applied (positive and negative) but t |
HinksPix Setup and Instructional Page
Congratulations on the purchase of your HinksPix PRO controller. This page contains all the videos for how to do just about everything with this controller.
Major Function
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Testing DMX output using your HolidayCoro DMX Programmer/Dongle (video)
The following video shows how you can use xLights (a free application) to test your HolidayCoro DMX controllers with the HolidayCoro Programmer/Dongle. Using this test you will be able to deter |
Flex Expansion System Setup and Troubleshooting
This page is a place holder for the updated Flex expansion setup and configuration information. This page can be referenced at: https://www.holidaycoro.com/flex |
International Shipping Costs
Q: Do you ship to EU countries? A: As of 28-Jun-2021 we have discontinued shipments to the EU due to tax and clearance requirements. See this article for information about how to order shipments to t |
What Glue Gun Should I Use For My Coro Project?
For some of our products, they require bonding hot glue and customers have questions about how to be accomplish this. Here are some of our frequently asked questions: Q: What glue should I use that be |
Procedure for repair of a mid-span failure in pixels
This article details how to repair pixels (nodes, modules, strip, bulbs) when that length of lights has a mid-span failure. This process does not apply to pixels with one or two failures of a single c |
What is a Null Pixel and do I need them?
We will occasionally get a question about why HolidayCoro doesn't sell a "null pixel" product or when a null pixel is needed for a project. This article covers those common questions we receive about |
Pixels have random or erratic behavior when connected to HinksPix PRO CPU
ISSUE: Some or all pixels connected to a HinksPix PRO controller randomly flash, operate when not commanded or have other undesired behavior. SOLUTION: The default speed on output of data is 800 KHz |
